Terms and Conditions

1. Scope of the Terms
& Conditions

1.1 Purpose

This Agreement establishes the legally binding framework
governing the use of AI Trading Software's proprietary trading solutions and
related services. By entering into this Agreement, you acknowledge and accept
that the relationship between the Client and the Company is based on mutual
consent and is subject to all applicable laws. The primary purpose of this
document is to define the rights, obligations, and limitations of both parties.

1.2 Effective Date

The terms outlined in this Agreement become effective
immediately upon your acceptance via electronic consent. This acceptance
includes clicking "Agree," "Accept," or any other form of
acknowledgment through our platform, email, or third-party communication tools.

1.3 Contractual
Obligation

By consenting, you confirm that you have read and
understood these terms in their entirety. You also agree to abide by them
fully. Any breach of these terms may result in immediate suspension of services
and potential legal action. It is your responsibility to regularly review the
terms for updates.

2. The Company

2.1 Identity of the
First Party

AI Trading Software is a legally registered private entity
operating under the laws of the United Arab Emirates, headquartered in Dubai.
The Company specializes in creating state-of-the-art artificial intelligence
tools for automated trading.

2.2 Business Objective

The primary objective of AI Trading Software is to empower
individual and institutional traders by providing them with reliable,
efficient, and innovative AI-driven trading tools. The software is designed to
enhance decision-making and streamline trading activities across multiple
financial markets.

2.3 Geographical Reach

While based in Dubai, the Company provides its services to
clients globally. However, it remains the responsibility of the Client to
ensure compliance with all applicable laws and regulations in their respective
jurisdiction. AI Trading Software disclaims liability for unauthorized or
non-compliant usage of its tools.

3. Services Provided

3.1 AI Trading Software

Our proprietary software is designed to automate trading
processes by leveraging artificial intelligence, advanced algorithms, and
pre-programmed strategies. The software file comes with an activation code and
comprehensive user documentation to enable seamless installation and setup.

3.2 Full Autonomy for
Clients

The software grants full autonomy to Clients, empowering
them to customize settings, strategies, and configurations. Clients have the
sole authority to activate or deactivate the software as they see fit, ensuring
that all trading decisions remain under their control.

3.3 Support Services

AI Trading Software provides dedicated technical support to
assist with the initial setup, installation, and activation of the software.
Ongoing support for strategy updates, modifications, or operational advice is
not included unless explicitly stated in the purchase agreement.

4. Client’s Obligations

4.1 Registration

Clients must complete the registration process on the
official AI Trading Software website. The information provided must be
accurate, current, and truthful. Failure to provide correct information may
lead to the suspension or termination of services.

4.2 Installation and
Configuration

The Client is solely responsible for installing and
configuring the software in accordance with the user guide provided. The
Company is not liable for improper installations or configurations that result
in suboptimal performance or system errors.

4.3 Risk Ownership

Trading in financial markets involves substantial risk. By
using our software, the Client agrees to accept full responsibility for all
trading decisions, outcomes, and associated financial gains or losses. The
Company does not guarantee profitability or success.

4.4 Performance
Adjustments

Clients are expected to monitor the software’s performance
regularly. Adjustments to settings, trading strategies, and configurations to
match current market conditions or individual trading objectives are solely the
responsibility of the Client.

4.5 Refund Policy
Compliance

Refunds will only be processed if the software and
activation code are not delivered within five (5) business days after payment.
Once the software is successfully delivered, no refunds will be granted under
any circumstances.

5. Refund Policy

5.1 Delivery Assurance

AI Trading Software guarantees the delivery of the software
and activation code within five (5) business days of payment confirmation. In
cases of non-delivery, the Client may request a full refund.

5.2 No Refunds
Post-Delivery

Once the software file and activation code have been
delivered, the transaction is considered final, and no refunds will be
provided. This policy ensures the integrity of our licensing and intellectual
property.

5.3 Customization
Responsibility

The software is equipped with a basic trading strategy.
Clients are encouraged to make necessary adjustments and modifications based on
their risk appetite, investment goals, and market conditions. The Company is
not responsible for customizing strategies for individual users.

6. Client
Responsibility and Disclaimer

6.1 Independent Control

The Client has complete control over the operation and
application of the software. The Company assumes no responsibility for trading
outcomes, whether they result in profit or loss.

6.2 Market Conditions

Financial markets are inherently volatile and
unpredictable. The Client acknowledges that trading decisions made using the
software are based on pre-set parameters that may not always align with live
market conditions.

6.3 Indemnity

The Client agrees to indemnify and hold harmless AI Trading
Software from any claims, damages, or losses arising from the use or misuse of
the software, including unauthorized modifications or third-party access.

7. Proprietary Rights

7.1 Intellectual
Property Ownership

The software, its algorithms, codebase, and any
accompanying materials are the exclusive intellectual property of AI Trading
Software. All rights, titles, and interests remain solely with the Company.

7.2 License to Use

Upon purchase, the Client receives a non-exclusive,
non-transferable license to use the software. This license is strictly limited
to personal or business use as outlined in this Agreement and does not grant
ownership of the software.

7.3 Restrictions on Use

Clients are prohibited from reverse-engineering,
decompiling, reproducing, or distributing the software in any form without
prior written consent from the Company. Violations of this clause may result in
legal action and termination of the license.

8. Activation and
Access

8.1 Activation Code

Access to the software is enabled through a unique
activation code provided upon purchase. The Client must safeguard this code to
prevent unauthorized usage.

8.2 Limited Activation

The activation code is limited to a specified number of
devices or trading accounts as detailed in the purchase agreement. Attempts to
exceed these limits will render the software inactive.

8.3 Replacement Policy

In case of technical issues with the activation code, the
Company will issue a replacement upon verifying the validity of the Client’s
request. This process may take up to three (3) business days.

9. Security Measures

9.1 Data Protection

AI Trading Software employs state-of-the-art encryption
technologies to protect all software files and activation codes from
unauthorized access or tampering.

9.2 Client
Responsibility

It is the Client’s responsibility to secure their personal
devices and trading accounts against unauthorized access. The Company is not
liable for breaches resulting from negligence or failure to secure login
credentials.

9.3 Reporting Breaches

In the event of a suspected security breach, the Client
must notify the Company immediately. The Company will take reasonable steps to
assist but does not guarantee the resolution of external security incidents.

10. Performance
Disclaimer

10.1 No Profit
Guarantees

The Company does not guarantee profits, returns, or
specific performance outcomes. The software is a tool for analysis and
decision-making, not a guarantee of financial success.

10.2 Market Volatility

Financial markets are influenced by numerous factors beyond
the scope of the software’s algorithms. The Client acknowledges that market
conditions may render certain strategies ineffective.

10.3 Client
Responsibility

It is the Client's responsibility to monitor and adjust
trading strategies to align with changing market dynamics. The Company
disclaims any liability for losses incurred due to failure to adapt to market
changes.

11. Liability
Limitations

11.1 Exclusion of
Liability

The Company is not liable for any direct, indirect,
incidental, or consequential damages resulting from the use or inability to use
the software, including but not limited to financial losses, data loss, or
system failures.

11.2 Force Majeure

AI Trading Software is not responsible for delays or
failures caused by events beyond its reasonable control, including natural
disasters, government actions, or technical disruptions.

11.3 Cap on Liability

The Company’s total liability, in any case, is limited to
the amount paid by the Client for the software.

12. Third-Party
Integration

12.1 Broker
Compatibility

The software is designed to integrate with specified
trading platforms and brokers. It is the Client’s responsibility to ensure
compatibility before purchase.

12.2 No Third-Party
Responsibility

AI Trading Software disclaims liability for issues arising
from the use of third-party platforms, including downtime, fees, or execution
errors.

12.3 API Usage

For platforms requiring API integration, the Client must
ensure the security and validity of API credentials. The Company is not liable
for any breaches or malfunctions resulting from API misuse.

13. Updates and
Modifications

13.1 Software Updates

Periodic updates may be provided to enhance functionality
or address technical issues. Clients will be notified of updates via email or
the platform’s notification system.

13.2 Compatibility

Clients are responsible for ensuring that their systems meet
the technical requirements for any software updates. The Company disclaims
liability for issues arising from outdated systems.

13.3 No Obligation

The Company reserves the right to discontinue updates or
modify features at its discretion.

14. Termination Policy

14.1 Grounds for
Termination

The Company may terminate the Client’s license for breaches
of this Agreement, including unauthorized usage, non-payment, or misuse of the
software.

14.2 Client Termination

Clients may terminate their license by providing written
notice to the Company. However, no refunds will be issued for early
termination.

14.3 Effect of
Termination

Upon termination, the Client must uninstall the software
and delete all associated files. Continued use post-termination is a violation
of this Agreement.

15. Dispute Resolution

15.1 Governing Law

This Agreement is governed by the laws of the United Arab
Emirates, and any disputes will be resolved in the courts of Dubai.

15.2 Arbitration Clause

Disputes arising under this Agreement may be resolved
through binding arbitration as per UAE regulations.

15.3 Time Limitation

Any claims or disputes must be filed within a month of the
cause of action arising.

16. Refund and
Cancellation Policy

16.1 No Refunds Policy

The Company maintains a strict no-refund policy after the
activation code has been issued. This is due to the digital nature of the
product and the inability to ensure the return of unused software.

16.2 Cancellation
Before Activation

Clients may request a cancellation and refund before the
software has been activated. Approval of such requests is at the sole
discretion of the Company and may involve administrative charges.

16.3 Disputed Payments

In the case of disputed payments or chargebacks, the
Company reserves the right to deactivate the software license immediately until
the matter is resolved.

17. Confidentiality

17.1 Protection of
Information

The Company agrees to protect any confidential information
shared by the Client, including trading strategies, account details, and other
private data, in accordance with its Privacy Policy.

17.2 Client
Responsibility

The Client is responsible for maintaining the
confidentiality of their activation code, login credentials, and any other
sensitive information related to the software.

17.3 Non-Disclosure
Agreement (NDA)

By using the software, the Client agrees not to disclose,
share, or redistribute any proprietary aspects of the software without prior
written consent from the Company.

18. Privacy Policy
Compliance

18.1 Data Collection

The Company collects limited personal data, such as email
addresses and device identifiers, solely for account management and support
purposes. No sensitive financial data is collected.

18.2 Data Usage

Collected data will be used only for the purposes of software
activation, updates, and customer support. The Company does not sell or share
data with third parties unless required by law.

18.3 Opt-Out Rights

Clients may opt out of receiving promotional communications
by contacting customer support or adjusting their account preferences. However,
essential notifications related to the software will still be sent.

19. Multi-Device Usage

19.1 Device
Restrictions

The software license permits activation on a specific
number of devices or accounts. Attempts to activate the software beyond the
allowed limit may result in deactivation.

19.2 Change of Devices

If the Client wishes to change the registered device, they
must request authorization from the Company. This process may involve
verification and a nominal transfer fee.

19.3 Unauthorized Use

The use of the software on unauthorized devices or accounts
is considered a breach of this Agreement and may lead to license suspension.

20. Trading Losses
Disclaimer

20.1 Client
Accountability

Trading involves inherent risks, and the Client
acknowledges that the software is merely a tool to assist decision-making. The
Company is not liable for losses incurred, regardless of market conditions or
software performance.

20.2 Educational
Purpose

The software is intended to provide insights based on data
analysis and is not a substitute for professional financial advice. Clients are
encouraged to consult with financial advisors before making significant trading
decisions.

20.3 Risk Awareness

By agreeing to this policy, the Client confirms their
understanding of the financial risks associated with trading and the
limitations of algorithmic trading tools.

21. Software Downtime

21.1 Scheduled
Maintenance

The Company may occasionally perform scheduled maintenance
to enhance system performance. Clients will be notified in advance of such
activities.

21.2 Unscheduled
Outages

In the event of unexpected outages due to server issues or
unforeseen circumstances, the Company will make reasonable efforts to restore
services promptly but does not guarantee uninterrupted access.

21.3 No Compensation

The Company is not liable for losses or inconveniences
resulting from software downtime, whether planned or unplanned.

22. Communication and
Support

22.1 Support
Availability

Customer support is available during standard business
hours through email, chat, or phone. The Company aims to respond to queries
within 48 hours.

22.2 Communication
Channels

Official communication from the Company will be conducted
via email or through the software’s notification system. Clients are advised to
whitelist the official Company email to avoid missing important updates.

22.3 Client Obligations

Clients are responsible for providing accurate contact
information and promptly reporting issues to the support team for resolution.

23. Assignment of
Rights

23.1 Non-Transferable
License

The software license is granted to the original purchaser
and cannot be transferred, assigned, or sublicensed without prior written
approval from the Company.

23.2 Corporate Clients

In cases where the software is purchased by a corporate
entity, the license applies to the designated users only, as agreed upon in the
purchase contract.

23.3 Unauthorized
Transfers

Any attempt to transfer or assign rights without
authorization is considered a violation of this Agreement and may result in
license termination.

24. Marketing and
Testimonials

24.1 Voluntary
Participation

Clients may voluntarily provide testimonials or feedback
about their experience with the software. These submissions may be used for
marketing purposes with the Client’s consent.

24.2 Anonymity Options

Clients providing testimonials can request to remain
anonymous. The Company respects this preference and will not disclose
identifying details without permission.

24.3 Marketing Communications

The Company may use Client data for promotional purposes,
but only in accordance with its Privacy Policy and applicable laws.

25. Indemnification

25.1 Client
Responsibility

The Client agrees to indemnify and hold the Company
harmless against any claims, damages, or liabilities arising from their use or
misuse of the software.

25.2 Defense and
Settlement

The Client is responsible for providing a defense in legal
disputes stemming from their actions and covering any resulting settlements or
judgments.

25.3 Exclusions

This indemnity does not apply to claims arising from proven
negligence or misconduct by the Company.

26. Entire Agreement

26.1 Supersession
Clause

This Agreement represents the entire understanding between
the Client and the Company regarding the software and supersedes all prior
agreements, whether oral or written.

26.2 Amendments

Any modifications to this Agreement must be made in writing
and agreed upon by both parties.

26.3 Severability

If any provision of this Agreement is deemed invalid or
unenforceable, the remaining provisions remain in full force and effect.

27. Contact Information

27.1 Official Contact

Clients can reach AI Trading Software at:

Email:
support@aitradingsoftware.com

27.2 Support Hours

Support is available Monday to Friday, 9 AM to 6 PM (UAE
time). Queries received outside these hours will be addressed on the next
business day.

27.3 Escalation Process

For unresolved issues, Clients may escalate their concerns
to the Company’s management team by submitting a formal request through the
support email.